Privacy Policy

Privacy Policy

This policy is intended to help you understand what information Heritage Corridor Destinations (HCD) collects, when and how we collect it, and how we use or share your information. This policy adopts and incorporates the terms of the Illinois Personal Information Protection Act, the terms of which replace and supersede any term or provision to the contrary contained herein. Access to HCD’s website is provided subject to the following terms and conditions. Please read these terms carefully as use of this website constitutes acceptance of all of the following terms and conditions:

What Information Do We Collect?

You may be asked to provide personal information anytime you interact with us. The types of information we collect depends on how you use our services. Not all the following types of information will apply to everyone. The following types of information may be collected by or on behalf of HCD:

• Contact details. Your name, address, telephone number, email address, etc.
• Demographic data. Your age, ethnicity, gender, and household income.
• Data on how you use our website. Your IP address, which files and settings are accessed, and aggregate data on new and returning website visitors.
• Children’s data. Our website is directed to and intended for use only by those who are 18 years of age or over. We do not knowingly collect personal information directly from any person under 18 years of age. If HCD is informed that it is improperly in possession of such information, it will be deleted.
• Geographic location. Use of our website on your phone.

How Do We Collect Your Information?

• We collect information from you. We may collect and receive information from you, including when you use or access our website, such as when you sign up for our visitors guide or e-newsletter; and/or communicate with us by email, telephone, surveys, in writing, or social media;
• We collect information automatically when you access our website. Like many websites, we may receive information generated by your activity and information automatically collected from your browser or mobile device when you use or interact with our website.

How Do We Use Your Information?

We collect and use your information so that we can operate effectively and provide you with the best experience. We also use the information we collect for the following purposes:

• Providing services. Services may include providing you the visitor’s guide or the e-newsletter if you elect to sign up for either or both, or providing other services you may request.
• Marketing. Sending emails or other communications about your request regarding news and new services and providing you with relevant advertising.
• Customer support. Notifying you of any changes to our services; responding to your inquiries via email, phone, writing, or social media; investigate and address concerns raised by you; and monitor and improve our customer support responses.
• Improving our services. Conducting data analysis and audits; enhancing our website; improving our services; identifying usage trends and visiting patterns; conducting customer satisfaction and quality assurance surveys; and determining the effectiveness of our promotions.
• Legal proceedings and requirements. Investigating or addressing claims or disputes relating to your use of our services; or as otherwise allowed by applicable law; or as requested by regulators, government entities, and official inquiries.

How Do We Share Your Information?

We do not sell your name or other personal information to third parties. We may share the information we collect with third-party vendors (1) to help us provide and improve our services and the website; (2) to provide you with relevant content (including advertisements); and (3) for legal reasons or in the event of a dispute, such as complying with a court order, subpoena, or other legal process, complying with legal, regulatory, or administrative requirements, or as otherwise allowed by applicable law.

How Long Do We Keep Your Information?

To the extent permissible by applicable law, we will retain your personal information for such period as necessary to satisfy or to fulfill the following:

• the purposes for which that personal information was provided;
• an identifiable and ongoing business need, including record keeping;
• a specific legal or regulatory requirement; and/or
• a requirement to retain records that may be relevant to any notified regulatory investigations or active legal proceedings.

Where Do We Store Your Information?

We process and store personal information inside the United States.

How Secure Is Your Information?

We implement reasonable administrative, organizational, and technical safeguards, and security measures to protect personal information within our control from unauthorized access, acquisition, disclosure, destruction or alteration, accidental loss, misuse, or damage. We regularly review and monitor such safeguards and security measures. Although we take reasonable steps to safeguard personal information, no practices are 100% secure, and we do not guarantee the security of your information. Information stored in our database can only be accessed by those authorized with special access rights to our systems and who are required to keep the information confidential.

We offer the use of a secure server with SSL encryption on our website’s domain. Consumer information stored in our database is only accessible by authorized users.

Do We Use Cookies?

We use session and persistent cookies to collect information from you. We collect information about users over time when you use this website. We have third parties collect personal information through these cookies, including tracking cookies for advertising purposes.

Your Choices.

You can make the following choices about your personal information.

• Not provide us with personal information. If you choose to do this, we may not be able to provide you with our services or respond to any queries you may have.
• Turn off cookies in your browser by changing its settings. You can block cookies by activating a setting on your browser allowing you to refuse cookies. You can also delete cookies through your browser settings. If you turn off cookies, you can continue to use the website; however, certain services may not work effectively.

How Will We Notify You of Changes to This Policy?

We may occasionally update this policy. If we make significant changes, we will notify you of the changes on our website or through other means, such as email.

Disclaimer of Liability

Neither HCD, nor any of its agents nor any of its employees shall be held liable for any improper or incorrect use of the information described and/or contained herein and assumes no responsibility for anyone's use of the information. In no event shall HCD or its agents or employees be liable for any direct, indirect, incidental, special, exemplary, or consequential damages (including, but not limited to, procurement or substitute goods or services; loss of use, data, or profits; or business interruption) however caused and on any theory of liability, whether in contract, strict liability, or tort (including negligence or otherwise) arising in any way out of the use of this system, even if advised of the possibility of such damage. This disclaimer of liability applies to any damages or injury, including but not limited to those caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortious behavior, negligence or under any other cause of action.

Disclaimer of Warranties and Accuracy of Data

Although the data found using HCD’s website and access systems has been produced and processed from sources believed to be reliable, no warranty, expressed or implied, is made regarding accuracy, adequacy, completeness, legality, reliability or usefulness of any information. This disclaimer applies to both isolated and aggregate uses of the information. HCD provides this information on an "as is" basis. All warranties of any kind, express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, freedom from contamination by computer viruses and non-infringement of proprietary rights are disclaimed. Changes may be periodically made to the information herein; these changes may or may not be incorporated in any new version of the publication. If you have obtained information from any of HCD’s web pages from a source other than the HCD pages, be aware that electronic data can be altered subsequent to original distribution. Data can also quickly become out of date. It is recommended that careful attention be paid to the contents of any data associated with a file, and that the originator of the data or information be contacted with any questions regarding appropriate use. If you find any errors or omissions, we encourage you to report them using the contact information found at the end of this Privacy Policy.

Disclaimer of Endorsement

HCD is a distributor of content sometimes supplied by third parties and users. Any opinions, advice, statements, services, offers, or other information or content expressed or made available by third parties, including information provided by users, or others, are those of the respective author(s) or distributor(s) and do not necessarily state or reflect those of HCD and shall not be used for advertising or product endorsement purposes. Reference herein to any specific commercial products, process, or service by trade name, trademark, manufacturer, or otherwise, does not constitute or imply its endorsement, recommendation, or favoring by HCD.

Disclaimer for External Links

HCD is not responsible for the contents of any off-site pages referenced. The user specifically acknowledges that HCD is not liable for the defamatory, offensive, or illegal conduct of other users, links, or third parties and that the risk of injury from the foregoing rests entirely with the user. Links from HCD’s web pages on the World Wide Web to other sites do not constitute an endorsement from HCD. These links are provided as an information service only. It is the responsibility of the web surfer to evaluate the content and usefulness of information obtained from other sites. HCD's web site contains links to other related World Wide Web Internet sites and resources. Since HCD's web site is not responsible for the availability of these outside resources or their contents, you should direct any concerns regarding any external link to its site administrator or webmaster.

Disclaimer of Duty to Continue Provision of Data

Due to the dynamic nature of the Internet, resources that are free and publicly available one day may require a fee or restricted access the next, and the location of items may change as menus, homepages, and files are reorganized. The user expressly agrees that use of HCD's web site is at the user's sole risk. HCD does not warrant that the service will be uninterrupted or error free. The documents and related graphics published on this server could contain technical inaccuracies or typographical errors. Changes are periodically added to the information herein. HCD and/or its respective agencies and programs may make improvements and/or changes in the information and/or programs described herein at any time.

Choice of Law

Construction of the disclaimers above and resolution of disputes thereof are governed by the laws of the State of Illinois. The laws of the State of Illinois, U.S.A., shall apply to all uses of this data and this system. By use of this system and any data contained therein, the user agrees that use shall conform to all applicable laws and regulations and user shall not violate the rights of any third parties.

Severability

If any provision of this Privacy Policy, or any amendment hereof, should be invalid, the remaining provisions shall remain in effect and be so construed as to effectuate the intent and purposes of this Privacy Policy and any amendments hereto.

Other Important Information

Contact Us. Questions, comments, and complaints about HCD’s data practices can be sent to our office by sending an email to marketing@hcdestinations.com or writing us at:

Heritage Corridor Destinations

2701 Black Road, Suite 201

Joliet, IL 60435

Phone: (815) 216-9960

Fax: (815) 582-4642